Privacy Policy
Pro3D Research Pty Ltd. (ABN 80127289696) T/A 2Serve.com.auâ„¢ is strongly committed
to protecting your privacy while interacting with our content, products and services.
We want to provide a safe and secure environment for you when you access our services.
2Serve.com.au is concerned about protecting the safety and privacy of members using
our service. The purpose of this Privacy Policy is to tell you what kind of information
we may gather about you when you visit our site, how we may use that information,
whether we disclose it to anyone, and the choices you have regarding our use of,
and your ability to correct this information. Our policy allows you to choose what
kind and how much information you provide to us and to control how we use whatever
information you give us. Our goal is to provide you with a satisfying experience
while allowing you to control your privacy and to give you a means to voice any
questions or concerns you may have.
This policy applies only to 2Serve.com.au and not to other companies' or organisations'
websites to which 2Serve.com.au is linked. Information is collected from you primarily
to make it easier and more rewarding for you to use our services. Depending on the
service you are accessing, you could be asked to provide information such as your
name, email address or information about what you like and do not like. It is entirely
your choice whether to respond to these questions or not.
2Serve.com.au collects two types of information. The first type is anonymous information.
For instance, we may collect information to tell us that five thousand people visit
this Privacy Policy today, but we do not know their names, where they live or their
date of birth - they are 'anonymous' to us.
The second type of information that 2Serve.com.au collects is personal information.
2Serve.com.au will collect personal information that lets us know the specifics
of who you are such as your name, email address, or postal address, when you provide
it to us. With this information, 2Serve.com.au can provide a variety of personalised
and enhanced services that are not available to anonymous users. We hope that you
will find it beneficial to provide individually identifiable information about yourself
to us because it will make our services more valuable to you.
Sometimes, we may specifically ask for personal information about you when you sign
up to use a service. Certain information may be required, such as your name, age,
email address or screen name, billing address, type of computer, payment method,
in order to provide that service or product to you. This information may also be
used to inform you of additional products and services which may interest you. You
can choose not to receive such information when you are undertaking product or service
registration on our website. We may also ask about your interests, but it is your
choice whether to respond.
How much of your personal information that you choose to disclose to 2Serve.com.au
is completely up to you. The only way we know something about you personally is
if you provide it to us, for example when you take part in a discussion forum or
enter one of the competitions on our websites.
Use of anonymous information
2Serve.com.au automatically gathers anonymous information to monitor the use of
2Serve.com.au like the numbers and frequency of visitors to 2Serve.com.au and its
areas, very much like television program ratings that tell the networks how many
people tuned in to a program. We only use such data in the aggregate. This collective
data helps us determine how much our visitors use parts of the site, so we can improve
2Serve.com.au to assure that it is as appealing as we can make it for as many users
as possible. 2Serve.com.au may publish or provide this aggregate data to other people.
Use of personal information
2Serve.com.au will only use the personal information you have chosen to provide
us for the purpose for which you provided it. 2Serve.com.au will not use it for
any other purpose without your consent. In order to successfully perform the requested
service we will have to provide your contact details to the service partner to make
contact at the time of service.
Login Sessions
2serve.com.au currently uses sessions to record a information provided by the customer.
For example if the user has logged in the website to order a product or service
and inadvertently has closed the browser, the website server will not identify when
the user opens a new browser with 2serve.com.au. This is primarily done to enhance
the security and improve the experience of the user.
Disclosure
There will be occasions where it will be necessary for the 2Serve.com.au to disclose
your personal information to third parties. 2Serve.com.au may be required by law
to disclose the information, or the 2Serve.com.au may be required to disclose your
personal information to third parties to provide the service you have requested,
for example, if you purchase products/services online from the 2Serve.com.au - Book
a Service Area, the 2Serve.com.au will need to disclose your personal information
to third parties in order to bill and deliver your products/services. However, the
disclosure will only be made where it is necessary to fulfill the purpose for which
you disclosed your personal information. Otherwise than stated above, we do not
disclose personal information that you may give us, such as your name, address,
email address or telephone number, to any organisation or person outside the 2Serve.com.au
unless you have authorised us to do so. For example, when you contribute to an online
forum you may want to publish your name and email address.
No sale of personal information
Under no circumstances will 2Serve.com.au sell or receive payment for licensing
or disclosing your personal information.
Interacting with 2Serve.com.au Online
There are many interactive features on 2Serve.com.au that you can contribute to.
These include: Guestbooks, Forums, Event Diaries, Reviews, Mailing Lists and Email.
When interacting with 2Serve.com.au Online, we suggest that you use your discretion
and exercise caution when providing your personal information.
Note that whenever you post personal information in publicly accessible places,
such as chat rooms or message boards, this information becomes available to anyone
with access to the internet. This information can be collected and used by others.
In short, if you post personal information online that is accessible to the public,
you may receive unsolicited messages from other parties in return. Therefore, we
recommend that you refrain from posting any information that you do not want seen
in these public areas. For example, when participating in an 2Serve.com.au forum,
guest book or chat area, your name will appear on the message board. The 2Serve.com.au
recommends that applicants registering online do not use their real names, but a
pen name or pseudonym. You must not intentionally use the name of another living
person.
Ultimately, you are solely responsible for maintaining the secrecy of your passwords
and/or any personal information. Be responsible whenever you are online.
Access and correction: personal data
If 2Serve.com.au holds your personal information, the 2Serve.com.au will where possible
provide you with access to the information. The 2Serve.com.au will take reasonable
steps to correct the information so that it is accurate, complete and up to date.
Complaints about privacy
If you have any complaints relating to online privacy issues on our websites, please
notify 2Serve.com.au Online. While the 2Serve.com.au accepts no liability for any
material or links posted to the service, we will investigate all complaints.
Changes to 2Serve.com.au privacy policy
If we decide to change the 2Serve.com.au Privacy Policy, we will post those changes
here.