Terms and Conditions
Date of Last Revision: September 17, 2008
Terms and Conditions of Service
Welcome to 2Serve.com.au, an online booking portal to request trades and services
in your area. The 2Serve service and network (collectively, "2SERVE" or "the Service")
are operated by Pro3D Research Pty ltd trading as 2SERVE (ABN 80127289696) and its
corporate affiliates (collectively, "us", "we" or "the Company"). By accessing or
using our web site at www.2serve.com or the mobile version thereof (together the
"Site") or by posting a Link Button on your site, you (the "User") signify that
you have read, understand and agree to be bound by these Terms of Use ("Terms of
Use" or "Agreement"), whether or not you are a registered member of 2Serve.com.au.
The term "2SERVE" or "us" or "we" refers to the owner of the website whose registered
office is at 100 Cochranes Road, Moorabbin, VIC 3189. The term "you" refers to the
user or viewer of our website.
We reserve the right, at our sole discretion, to change, modify, add, or delete
portions of these Terms of Use at any time without further notice. If we do this,
we will post the changes to these Terms of Use on this page and will indicate at
the top of this page the date these terms were last revised. Your continued use
of the Service or the Site after any such changes constitutes your acceptance of
the latest Terms of Use. If you do not agree to abide by these or any future Terms
of Use, do not use or access (or continue to use or access) the Service or the Site.
It is your responsibility to regularly check the Site to determine if there have
been changes to these Terms of Use and to review such changes.
PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION
REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS
AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE
RESOLVED.
Eligibility
Membership in the Service is void where prohibited. This Site is intended solely
for users who are 18 or older. Any registration by, use of or access to the Site
by anyone under 13, or by anyone who is under 18 and not in high school or college,
is unauthorized, unlicensed and in violation of these Terms of Use. By using the
Service or the Site, you represent and warrant that you are 18 or older, and that
you agree to and to abide by all of the terms and conditions of this Agreement.
Registration Data; Account Security
In consideration of your use of the Site, you agree to (a) provide accurate, current
and complete information about you as may be prompted by any registration forms
on the Site ("Registration Data"); (b) maintain the security of your password and
identification; (c) maintain and promptly update the Registration Data, and any
other information you provide to Company, to keep it accurate, current and complete;
and (d) be fully responsible for all use of your account and for any actions that
take place using your account.
Service Provider Registration
As Pay As You Go member you are free to quotes the posted job and there is no monthly
fee. Please be aware that there is $99.00 + GST one time account setup fee and you
will be charge 10% of your quote value if you win the Job.
As Pay Monthly member you will enjoy free to quotes and there is no charge when
you win the job. This type of membership is only applicable to selected service
category. Please contact us for further detail.
As our service provider member, you are required to provide us with your up-to-date
credit card detail or other form of payment detail.
Accepting the quote
Upon accepting the quote or quote negotiation offer, both customer and service provider
are bound to agree with the quote. If any party would like to break or cancel the
agreement that has been made, they will have to pay $60 + GST as cancellation fee
to 2Serve.com.au. Failure to pay the fee will cause your bad credit rating to be
reported to financial services authorities.
Proprietary Rights in Site Content; Limited License
All content on the Site and available through the Service, including designs, text,
graphics, pictures, video, information, applications, software, music, sound and
other files, and their selection and arrangement (the "Site Content"), are the proprietary
property of the Company, its users or its licensors with all rights reserved. No
Site Content may be modified, copied, distributed, framed, reproduced, republished,
downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any
means, in whole or in part, without the Company's prior written permission, except
that the foregoing does not apply to your own User Content (as defined below) that
you legally post on the Site. Provided that you are eligible for use of the Site,
you are granted a limited license to access and use the Site and the Site Content
and to download or print a copy of any portion of the Site Content to which you
have properly gained access solely for your personal, non-commercial use, provided
that you keep all copyright or other proprietary notices intact. Except for your
own User Content, you may not upload or republish Site Content on any Internet,
Intranet or Extranet site or incorporate the information in any other database or
compilation, and any other use of the Site Content is strictly prohibited. Such
license is subject to these Terms of Use and does not permit use of any data mining,
robots, scraping or similar data gathering or extraction methods. Any use of the
Site or the Site Content other than as specifically authorized herein, without the
prior written permission of Company, is strictly prohibited and will terminate the
license granted herein. Such unauthorized use may also violate applicable laws including
copyright and trademark laws and applicable communications regulations and statutes.
Unless explicitly stated herein, nothing in these Terms of Use shall be construed
as conferring any license to intellectual property rights, whether by estoppels,
implication or otherwise. This license is revocable at any time without notice and
with or without cause.
Purchase Qualifications; Account Security
To make a purchase on 2Serve.com.au, you must be a registered User and comply with
these Terms of Sale. You acknowledge that you are responsible for maintaining the
security of, and restricting access to, your account and password, and you agree
to accept responsibility for all purchases and other activities that occur under
your account. 2Serve sells its products only to those users who can legally make
purchases with a credit card and/or using PAYPAL Account. If you are under 18, you
may make purchases on 2Serve only with the involvement of a parent or guardian.
2Serve reserves the right to refuse or cancel orders or terminate accounts, at any
time in its sole discretion.
Payment Method and Terms
We accept Visa, MasterCard, and American Express, Discover credit cards and certain
debit cards, as forms of payment. By submitting an order through 2Serve, you authorize
the Company, or its designated payment processor (PAYPAL), to charge the account
you specify for the purchase amount. All payments are to be made in Australian Dollars.
Product and Service Descriptions and Availability, Errors
Company and its suppliers continually upgrade and revise its products and services
to provide you with new products and services. Company may revise, discontinue or
modify products or services at any time without prior notice to customers, and products
or services may become unavailable without notice. Company shall have no liability
of any kind if a product or service that has been ordered is unavailable. If necessary,
Company reserves the right to substitute items of equal or greater value when an
item or service is unavailable or Company may cancel the order.
We attempt to be as accurate as possible and eliminate errors on 2Serve; however
we do not warrant that any product, service or description, photograph, pricing
or other information is accurate, complete, reliable, current, or error-free. In
the event of an error, whether on the Site, in an order confirmation, in processing
an order, delivering a product or service or otherwise, we reserve the right to
correct such error and revise your order accordingly if necessary (including charging
the correct price) or to cancel the order and refund any amount charged. In addition,
we may, in lieu of a refund as provided in this paragraph, opt to provide you with
a merchandise or service credit (including without limitation issuing, at our option,
2Serve Credits as described below), with a value at least equal to the amount charged
to your credit card. 2Serve reserves the right to determine and modify from time
to time the exact nature of any such merchandise or service credit, including conversion
into one or more different types of merchandise or service credits. Your sole remedy
in the event of such error is to cancel your order and obtain a refund or credit
as set forth above.
Taxes
User will be responsible for any applicable sales or use tax, duties, or other governmental
taxes or fees payable in connection with your purchase. If you do not pay such sales
or other tax or fee on a transaction, you will be responsible for such taxes or
fees in the event that they are later determined to be payable on such sale, and
, and Company reserves the right to collect such taxes or other fees from you at
any time.
Privacy
We care about the privacy of our Users. Click
here to view the Site's Privacy Policy. By using the Site or the Service,
you are consenting to have your personal data transferred to and processed in the
Australia.
Disclaimers
ANY WARRANTY ON PRODUCTS OR SERVICES PURCHASED THROUGH THIS SITE ARE PROVIDED BY
THE ORIGINAL MANUFACTURER ONLY AND NOT BY COMPANY. COMPANY ITSELF MAKES NO WARRANTIES
OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES SOLD ON
THIS SITE.
PRODUCTS AND SERVICES ARE PROVIDED OR SOLD "AS-IS" AND THE COMPANY DISCLAIMS ANY
AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NON-INFRINGEMENT. THE COMPANY CANNOT GUARANTEE AND DOES NOT PROMISE ANY
SPECIFIC RESULTS FROM USE OF PRODUCTS OR SERVICES. COMPANY DOES NOT REPRESENT OR
WARRANT THAT PRODUCTS, SERVICES OR ANY PART THEREOF, ARE ACCURATE, COMPLETE, RELIABLE,
CURRENT OR ERROR-FREE OR THAT PRODUCTS OR SERVICES THAT ARE DOWNLOADED FROM THE
SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEREFORE, YOU SHOULD EXERCISE
CAUTION IN THE USE AND DOWNLOADING OF ANY SUCH CONTENT OR MATERIALS AND USE INDUSTRY-RECOGNIZED
SOFTWARE TO DETECT AND DISINFECT VIRUSES.
Reference to any products, services, processes or other information, by trade name,
trademark, manufacturer, and supplier or otherwise does not constitute or imply
endorsement, sponsorship or recommendation thereof, or any affiliation therewith,
by the Company.
Limitation on Liability
EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, IN NO EVENT WILL COMPANY
OR ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY
INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING
FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR PURCHASE OR USE OF ANY PRODUCTS
OR SERVICES, EVEN IF THE COMPANY IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE
COMPANY'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM
OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO COMPANY
FOR THE PRODUCT OR SERVICE, BUT IN NO CASE WILL THE COMPANY'S LIABILITY TO YOU EXCEED
$100. YOU ACKNOWLEDGE THAT IF NO AMOUNT IS PAID TO COMPANY FOR THE PRODUCT OR SERVICE,
YOU SHALL BE LIMITED TO INJUNCTIVE RELIEF ONLY, UNLESS OTHERWISE PERMITTED BY LAW,
AND SHALL NOT BE ENTITLED TO DAMAGES OF ANY KIND FROM COMPANY, REGARDLESS OF THE
CAUSE OF ACTION.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION
OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE
ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE
ADDITIONAL RIGHTS.
Governing Law; Venue and Jurisdiction
You agree that the laws of the State of Victoria, without regard to principles of
conflict of laws, will govern your use and purchase of products and services and
these Terms of Sale, and any dispute of any sort that might arise between you and
the Company or any of our affiliates. With respect to any disputes or claims, you
agree not to commence or prosecute any action in connection therewith other than
in the state and federal courts of Victoria, and you hereby consent to, and waive
all defenses of lack of personal jurisdiction and forum non conveniens with respect
to, venue and jurisdiction in the state and federal courts of Victoria.
Indemnity
You agree to indemnify and hold the Company, its subsidiaries and affiliates, and
each of their directors, officers, agents, contractors, partners and employees,
harmless from and against any loss, liability, claim, demand, damages, costs and
expenses, including reasonable attorney's fees, arising out of or in connection
with your purchase or use of any product or services, or any violation of this Agreement
or of any law or the rights of any third party.
Other
These Terms of Sale, including the Terms of Use, constitute the entire agreement
between you and Company regarding purchases you make on 2Serve.com.au, superseding
any prior agreements between you and Company relating to such purchases. The failure
of Company to exercise or enforce any right or provision of these Terms of Sale
shall not constitute a waiver of such right or provision in that or any other instance.
If any provision of this Agreement is held invalid, the remainder of this Agreement
shall continue in full force and effect. If any provision of these Terms of Sale
shall be deemed unlawful, void or for any reason unenforceable, then that provision
shall be deemed severable from these Terms of Sale and shall not affect the validity
and enforceability of any remaining provisions. In the event of a conflict between
these Terms of Sale and the Terms of Use, these Terms of Sale shall be controlling.